Privacy Policy

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At LuggagesDeals.com (“we”, “us”, or “our”), we are committed to protecting the privacy of our discerning travelers and customers who appreciate premium travel gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our curated selection of high-quality luggage and travel accessories.

1. Information We Collect

We collect information that helps us provide our premium shopping experience:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment details when you make a purchase of our premium brands like Samsonite, Briggs & Riley, or Deuter.
• Transaction Information: Details about purchases of American Tourister carry-ons, Eastpak backpacks, or other travel gear, including payment method (Visa, MasterCard, JCB, PayPal).
• Technical Data: IP address, browser type, device information, and browsing behavior on our site.
• Communication Data: Records of customer service interactions when you contact us about your Gabbiano handbag or Travelpro suitcase.

2. How We Use Your Information

We use your data to enhance your premium shopping experience:

• To process your orders for Delsey luggage or Camel Mountain backpacks with secure payment processing
• To provide customer support for inquiries about our products or your purchases
• To improve our website and product offerings, ensuring we continue to meet the needs of international travelers
• To send marketing communications (only with your consent) about new arrivals from brands like Osprey or exclusive deals
• To prevent fraud and enhance the security of transactions for high-value items like Briggs & Riley collections

3. Data Sharing and Disclosure

We value your privacy as much as we value the quality of our products:

• Service Providers: We share information with trusted partners who assist in payment processing (Visa, MasterCard, PayPal), shipping, and website operations, always under strict confidentiality agreements.
• Legal Requirements: We may disclose information when required by law or to protect our rights and the security of our premium shopping platform.
• Business Transfers: In case of merger or acquisition, customer information may be transferred, with notice provided.
• International Transfers: As we serve global customers (excluding some Asian and remote regions), data may be transferred internationally with appropriate safeguards.

4. Data Storage and Security

We protect your data with the same diligence we apply to selecting our premium travel gear:

• Industry-standard encryption for all transactions
• Secure servers with limited access
• We never store complete credit card details on our systems
• Regular security audits to maintain protection standards
• Data retention only as long as necessary for business or legal purposes

5. Your Rights

As a valued customer, you have rights regarding your personal data:

• Access: Request a copy of your personal information we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Limit how we use your information
• Portability: Request transfer of your data to another service

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience:

• Essential Cookies: Necessary for site functionality, such as adding a Deuter backpack to your cart
• Performance Cookies: Help us improve our website for customers seeking American Tourister or Eagle Creek products
• Marketing Cookies: Used (with consent) to show relevant ads for travel gear you may like

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

7. Children’s Privacy

Our premium travel products are marketed to adults. We do not knowingly collect information from children under 16. If we become aware of such collection, we will take steps to delete the information.

8. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated to customers through our website or email.

Thank you for trusting LuggagesDeals.com with your premium travel gear needs and your personal information. We treat both with the highest standards of quality and care.