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Welcome to LuggagesDeals.com, your premier destination for high-quality travel gear from top brands like Samsonite, Osprey, and Travelpro. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to comply with these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, excluding certain Asian and remote regions. You must be at least 18 years old or have parental consent to make purchases.

1.2 Intellectual Property Rights

All content on LuggagesDeals.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

User Responsibility: You agree not to use our site for any unlawful purpose or in any way that might harm, disable, or impair the site’s functionality.

2. Products and Services

2.1 Product Descriptions

We offer premium travel gear including luggage, backpacks, and accessories from brands such as Briggs & Riley, Deuter, and American Tourister. While we strive for accuracy, product colors and specifications may vary slightly from website images.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Pricing

Prices are shown in USD and are subject to change. We verify pricing accuracy but in the rare case of an error, we reserve the right to cancel orders placed with incorrect pricing.

3. Ordering and Payment

3.1 Order Process

By placing an order, you make an offer to purchase subject to these terms. Order confirmation emails do not constitute acceptance; acceptance occurs when we ship your order.

3.2 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. You represent that you have authorization to use your chosen payment method.

User Responsibility: You must provide accurate payment information and promptly update any changes. You’re responsible for all charges made under your account.

3.3 Sales Tax

Applicable sales tax will be added to your order total based on your shipping address.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after processing)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after processing)

4.2 Order Processing

Orders typically process within 1-2 business days. Delivery times are estimates and not guaranteed, especially for international shipments which may be subject to customs delays.

4.3 International Shipping

We ship worldwide except to certain Asian and remote regions. International customers are responsible for any customs duties, taxes, or fees imposed by their country.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for items in new, unused condition with original packaging and tags attached. The following are non-returnable:

  • Personalized or monogrammed items (e.g., custom Gabbiano handbags)
  • Final sale items
  • Products without original packaging
  • Used or damaged items

5.2 Return Process

To initiate a return:

  1. Email [email protected] with your order number and return details
  2. Wait for our Return Merchandise Authorization (RMA)
  3. Ship the item with the provided label

5.3 Refunds

Refunds are issued to the original payment method within 3-5 business days after we receive your return. Shipping fees are non-refundable unless the return is due to our error.

User Responsibility: You are responsible for return shipping costs unless the return is due to our error or a defective product. For international returns, mark packages as “Returned Goods” to avoid additional charges.

6. Damaged or Defective Items

If your item arrives damaged or defective, contact us immediately at [email protected] with photos. We’ll arrange a replacement or refund and cover associated shipping costs.

7. Liability Limitations

LuggagesDeals.com shall not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use our site. Our total liability for any claim related to these terms or your orders shall not exceed the purchase price of the products in question.

8. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which explains how we collect and use your information, is incorporated into these Terms by reference.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by the laws of the State of Wisconsin, USA, without regard to conflict of law principles.

11. Contact Information

For questions about these Terms or our products, contact us at:

LuggagesDeals.com
1182 Sycamore Lake Road
Menasha, WI 54952
USA
Email: [email protected]
Hours: Monday-Friday, 9AM-5PM Central Time

Thank you for choosing LuggagesDeals.com for your premium travel needs. We’re committed to providing exceptional products and service to make your journeys smoother.